AI in Human Resources
The evolution of AI has transformed several Human Resources (HR) operations by automating routine tasks and improving employee experiences. AI-driven tools now handle several HR functions while increasing efficiency. This shift allows HR professionals to focus on strategic initiatives and personalized employee development, ultimately fostering a more dynamic and creative workforce.
Resources
Zendesk is a comprehensive customer service platform that offers tools for ticketing, knowledge base management and customer support.
Hiver is a customer service solution that integrates with Gmail to help teams manage and respond to customer emails efficiently.
Kustomer is a customer relationship management (CRM) platform designed to provide personalized support by centralizing customer interactions and data.
Leena AI is an HR tool that automates ticketing and supports teams in managing internal employee requests and inquiries.
SuperOps provides a platform for ticket management, automating workflows and enabling collaboration among teams to efficiently resolve issues and requests.
Ultimate AI is a customer service automation platform that uses AI to manage and resolve HR and IT tickets through conversational interfaces.
Attract AI is a recruitment platform that uses AI to source, engage and screen candidates, streamlining the hiring process.
Recruitee is a collaborative hiring platform that helps teams optimize their recruitment processes, from job posting to candidate management.
Workable is a recruitment software that offers tools for sourcing, evaluating and hiring candidates efficiently.
Manatal is a recruitment platform that simplifies candidate management and enhances the onboarding process with advanced features.
Effy is an employee performance review tool that helps organizations manage performance evaluations, feedback and development plans.